Our Policies

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1. Sales & Pricing Policy

• We ensure complete transparency in pricing. All charges, including taxes, registration, and insurance, are communicated clearly before purchase. No hidden fees are applied.

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2. Warranty & Guarantee Policy

• All new vehicles come with the manufacturer’s standard warranty.

• Spare parts and accessories carry a warranty as per the manufacturer’s terms.

• Warranty claims will be processed as per company and OEM (Original Equipment Manufacturer) guidelines.

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3. Refund & Return Policy (for Spare Parts & Accessories)

• Returns are accepted within 7 days of purchase with the original invoice.

• Products must be unused, undamaged, and in original packaging.

• Refunds will be processed within 7–10 business days after approval.

• Custom-ordered or electrical parts are non-returnable.

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4. Payment Policy

• We accept cash, UPI, debit/credit cards, and bank transfers.

• Full payment must be made before vehicle or product delivery.

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5. Privacy Policy

• Customer data, including contact details, purchase history, and financial information, is kept confidential.

• We do not share or sell customer information to third parties.

• Data is used only for service reminders, offers, and official communication.

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6. Customer Service & Complaint Policy

• Customer queries and complaints are handled within 48 hours of receipt.

• Feedback can be submitted through our website, helpline, or at the dealership.

• Escalation support is available for unresolved issues.